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Customer Success Executive

0-2 Years

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Serve as the primary point of contact for clients, building and maintaining strong relationships. Provide prompt and professional customer support through various channels like email, chat, and Zoom.

Product Designer (UI/UX)

3-5 Years (Mid level)

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A UI/UX designer who has worked in a SaaS product company and understands how to design intuitive, conversion-focused experiences, especially within the Shopify ecosystem.

About Logbase

LogBase is a fast-growing SaaS company based in Coimbatore, building high-impact e-commerce tools for Shopify merchants worldwide. With 8+ apps powering over 75,000 stores and a dedicated team of 75+ experts, our apps help online stores to improve conversions, customer experience, and business growth. We are a product-first company that deeply prioritizes design, usability, and merchant success.

Why work with us?

We're all about learning, trying new things, and helping you grow. We value people who are curious, love solving problems, and work well with others.

We’re looking for

A UI/UX designer who has worked in a SaaS product company and understands how to design intuitive, conversion-focused experiences, especially within the Shopify ecosystem.

What You'll Do

Design user-friendly interfaces for Shopify apps used by stores worldwide.

Create easy-to-use flows for e-commerce features like upsells, bundles, shipping, and bookings.

Build wireframes, prototypes, and polished designs in Figma.

Improve our apps based on user feedback, data, and research.

Design onboarding screens, dashboards, widgets, and storefront elements.

Create and maintain design systems and reusable components.

Focus on making things that are both beautiful and actually work—designs that help merchants sell more.

Requirements

3 to 5 years of UI/UX design experience at a SaaS company.

A portfolio with real product designs (not just marketing websites).

Experience designing dashboards and complex B2B tools.

Good with Figma, prototyping, and design systems.

Solid understanding of UX and how users think.

Can work well with developers and understand what's technically possible.

Good communicator who thinks about the bigger product picture.

Good if you have

Experience designing Shopify apps or e-commerce products.

Familiarity with Shopify ecosystem.

Basic knowledge of HTML/CSS.

Experience designing AI-powered product experiences.

Perks of joining the team

Team outings

Fun Fridays, every month

Individual insurance policy instead of group insurance

Subsidised lunch

Please apply with

Portfolio link (mandatory).

Resume.

A short note about your SaaS product experience.

Examples of dashboards or app interfaces you designed.