January 31, 2023
WhatsApp is a popular instant messaging app that has become an essential tool for businesses to communicate with their customers. In the world of e-commerce, communication is key to building strong relationships with customers and providing excellent customer service.
A WhatsApp app for Shopify can help e-commerce businesses integrate WhatsApp into their customer service strategy and improve communication with customers, drive sales, and boost conversions.
We curated a list of some of the 7 best WhatsApp Apps for Shopify based on their ratings, reviews, user interface, pricing, and other subjective parameters. Let's get started!
Being one of the most popular social media platforms used worldwide, WhatsApp can easily work wonders for your Shopify store. This is due to the wide range of benefits it gives to business owners such as Shopify.
Some of these benefits include:
by SuperLemon App
Marketing + Support on WhatsApp by Super Lemon is one of the popular WhatsApp apps on Shopify. The app comes with multiple useful abilities like automated cart recovery, chat and share, notifications, and more. This app lets merchants send cart abandonment reminders, order updates via automated WhatsApp messages,
You can use automated WA messages for upselling, feedback, and confirming COD. It also offers access to marketing campaigns and custom message templates. If you want to manage all customer chats on your WhatsApp Business API, you can use its shared team inbox to do all of that.
Pricing: FREE FOREVER (FREE), GROWTH ($15/mo), and ENGAGE ($25/mo). A 7-day free trial is also available.
This popular app lets you integrate WhatsApp with your Shopify store and help solve all your customer queries for a better experience. Bring back lost customers and increase conversion rates by sending cart abandonment recovery messages.
Gain customer trust by sending order notifications, shipping, and COD confirmation. More importantly, allow customers to conveniently reach out to you for any queries and effectively resolve them and motivate them to purchase more. Easily collect and organize customer information through its CRM system.
Pricing: FREE FOREVER (FREE), VIP ($9.99/mo), and ADVANCED ($29/mo). A 14-day free trial is also available.
by Softpulse Infotech
With more than 600 reviews on the Shopify Appstore, this app comes packed with all the essential features required to take your business to the next level. Apart from having basic features like WhatsApp chat, Order tracking, contact us, and FAQs, this app also packs automated WA messages for checkout abandonment recovery, order confirmation, and more.
Other features include cod verification, review request, and order fulfillment notifications. You can set page-wise visibility e.g. enabling/disabling WhatsApp chat for specific pages like product page, homepage, collection, blog page or etc.
Get the live chat support button for unlimited chats.
Pricing: FREE FOREVER (FREE), ADVANCED ($7.99/mo), and PREMIUM ($14.99/mo). A 45-day free trial is also available.
WhatsApp Marketing + Helpdesk by DelightChat is another prominent Shopify WhatsApp app. This app offers an omnichannel customer support inbox to streamline customer service, enhance team productivity, and also the customer experience of your online store.
Run impactful WhatsApp broadcasts, marketing automation, and retention marketing campaigns using customer segments. The app also offers official WhatsApp API access and a Green tick for your Shopify store.
Pricing: STARTUP ($49/mo), SCALE ($99/month), and GROWTH ($299/mo). You also get a 14-day free trial.
Ranking 5th place in our list, Whatsapp chat + Abandoned cart is another great app preferred by many Shopify business owners worldwide. This app features automated abandoned cart recovery functionality.
Along with this, it also offers tracking updates via Whatsapp and email. This in turn increases brand loyalty which in turn encourages better conversion rates while boosting your store’s overall traffic.
Pricing: Free to install
by Dab Commerce
Its 1 on 1 individual customer support feature makes communicating with your customer a hell of a lot easier. With affordable marketing using abandoned cart combined with its order notification triggers, it helps you to convert more sales while boosting your overall traffic.
Also, using the Smart Chat app helps you to save precious time while increasing your conversion rates and order value. This also encourages free organic sales which act as an added bonus for your Shopify business.
With click to call widget for enhanced accessibility, that lets you choose among various popular messaging apps such as WhatsApp, Messenger, Telegram, and more. Along with these, it also grants you the ability to customize different aspects of the chat widget such as its font, color, icons, and more.
With its ability to track and analyze customer interactions using Google Analytics, it makes analyzing customer interactions with your chat button much more hassle-free. Furthermore, it also helps you to increase your sales conversions while generating leads and more in one live chat button.
Pricing: BASIC plan for $9/month, PRO plan for $25/month, and GROWTH plan for $49/month. A Free plan is also available.
Integrating a WhatsApp app into your Shopify store can provide numerous benefits as discussed above. When choosing the best WhatsApp app for Shopify, consider factors such as compatibility, features and functionality, user-friendliness, and customer support and resources.
With the right app, you can take your e-commerce business to the next level and provide an exceptional customer experience.
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